Shipping and Delivery Policy

1. Shipping Locations

• Domestic Shipping: Butterfly Styling Studio ships within the India.

• International Shipping: Currently, international shipping is not available.

 

2. Processing Time

• Order Processing: Orders are processed within 10 business days (excluding weekends and holidays) after receiving your order confirmation email.

• Delays: You will receive another notification if there are any delays in processing your order.

 

3. Shipping Rates and Estimates

• Domestic Shipping Rates:

  • Standard Shipping:  Rs. 150 - Estimated delivery time 5 - 9 business days.

  • Expedited Shipping: Rs.250- Estimated delivery time 3 - 5 business days.

• Free Shipping: Orders over Rs.5000 qualify for free standard shipping within India.

 

4. Order Tracking

• Tracking Information: You will receive an email with tracking information once your order has shipped.

• Tracking Number: Use the tracking number provided to track your package on the carrier’s website.

 

5. Delivery Issues

• Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us at [Contact Email/Phone] with your order number and details of the issue.

• Incorrect Address: Ensure that the shipping address is correct at the time of order. Butterfly Styling Studio is not responsible for packages delivered to an incorrect address provided by the customer.

 

7. Returns and Exchanges

• Return Policy: For information on returns and exchanges, please refer to our [Return Policy Page].

• Return Shipping: The customer is responsible for paying return shipping costs unless the return is due to an error on our part.

 

8. Customer Support

• For any questions or concerns regarding shipping and delivery, please contact our customer support team at [Contact Information].

Contact Information

• Email: hemasbutterfly@gmail.com

• Phone:7331176622

• Address: SY no-1, Shop -1, PL no- 17, opp. Jewel Crown Apartment, Shivaji Nagar, Shirdi Sai Nagar, Manikonda, Hyderabad, Telangana 500089.